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Website Migration Services

We’ll migrate your website for you, free of charge

One of the biggest challenges for a web hosting customer is transferring their website to a new hosting provider. It can be one of the most complex tasks that a website owner can face. This is why DigiTimber offers a Website Migration service for all customers who have an existing website with another hosting provider and want to switch to us.

Step 1: Signup With DigiTimber

Signup for our web hosting and get your hosting activated in minutes.

Step 2: Provide Your Existing Hosting Details

Click here to fill out the website migration form:

Old Website Host This is the name of your old hosting company. If it is not in the list, click on the Other option and then enter the name in the additional field that appears.
Hostname/IP This is typically the servername or IP address of the former hosting server.
Old Website Host Username This is the username you used to log into your hosting account on the former host.
Old Website Host Password This is the password for the hosting account on the former host.
Number of Databases The number of databases you are going to transfer over to us.
Number of Sites The number of sites you are going to transfer to us.
Additional information This is a text area where you need to enter any special instructions we may need to complete the transfer.

Old Email Host (if email service migration is requested)
Old Email Host Admin Username
Old Email Host Admin Password
List of email addresses to transfer
List of forwarders to transfer (and where they point to)

Priority Website Migration If you need to have expedited service, you can do so for an additional fee. It defaults to the regular migration, which has no additional fee.

Step 3: Sit Back and Relax While We Work

Our expert site migration team will take care of the entire website migration process for you.

Full details on the website transfer process

Step #1: Set up Your New Hosting Account

DigiTimber offers some of the most optimized and well configured web hosting in the World. Starting at $15 per month, you can have a fully featured web hosting account. Signing up is easy. Head on over to our order form and follow the directions to signup today.

Once you’ve signed up for your web hosting account, you’re going to receive a welcome e-mail containing all the information for your new service. Keep this handy as you’ll need it in the future.

Note: Signing up with our service does not automatically transfer your website nor does it modify your existing website settings. Do not worry about your existing site or email going offline or not being available, it will leave everything exactly as it is and fully functional.

Step #2: Getting ready to Transfer your website

Now that your web hosting account with DigiTimber has been activated, you’re going to want to take advantage of our FREE website migration services by submitting a migration request using this form. Follow the on-screen instructions to complete the website migration request.

Our Site Migration team will then receive the website transfer request and will begin working on transferring your website. At this point, the site migration team will handle everything related to transferring of your website.

During this process, you will be asked to change the DNS on your domain name to our name servers. This process takes 24-48 hours for it to take effect. Generally, from start to finish the migration can take anywhere from as little as 1 hour to as much as 48 hours, depending on the size of the account and who you’re moving from. Our site migration team will hold your hand during the entire website transfer process to ensure that your website is migrated correctly without any issues and/or an extended period of downtime.

Step #3: Test and Confirm

Once our team has notified that your website migration is completed, they’ll ask you to double check your website to ensure that things are working. Provided that you changed the DNS and waited the 24-48 hours for the domain to resolve everything should be working correctly.

Step #4: Cancel Old Hosting Account

Our suggestion is to keep the old hosting account active for at least a week. This way if there were any issues during the website migration process, we would be able to correct it easily. Once you’re confident that your website is working correctly, you can proceed to cancel your web hosting account. Be mindful that you only cancel services that have been migrated. Check with us if you are unsure.

Step #5: Transferring Your Domain Name (Optional, but recommended)

We offer a free domain transfer, so why not right? Once your website is migrated, we can transfer your domain name from your existing registrar to us. To get started with this process, follow our Domain Transfer KB article.


Thats All Folks!

That’s all there is to transferring your website to DigiTimber. We take the stress and pain out of it by doing the website migration for you free of charge. If you have any questions or comments do not hesitate to contact us.

Happy New Year 2020!