Managed IT, Hosting, and IT Consulting
We keep your technology running so you don't have to think about it. Most support tickets get a real answer in under an hour. On‑site managed IT across the Inland Northwest, with hosting and consulting available anywhere.
The IT Department You Never Had to Hire
We look after the technology small businesses actually run on: laptops, desktops, servers, email, hosting, backups, and security. Most of our clients have somewhere between two and a hundred people and no IT department of their own. You get engineers who know your setup, and one number to call.
"If you need to regularly contact or interact with your IT person or department, they aren't doing their jobs. My goal is to build systems that stay out of the user's way."
— Russ Lohman, Founder
Most IT Problems Don't Start as Emergencies
They start quietly. An undocumented server. A password nobody wrote down. A backup that stopped running eight months ago. A support ticket that never got a real answer.
We take over the day to day: your Microsoft 365, servers, hosting, backups, and security. We find what's fragile before it breaks, fix causes instead of symptoms, and keep a written record of how your technology is actually put together. When something does go wrong, you call us, not a queue.
Managed IT
Day-to-day responsibility of your IT, kept reliable, secure, and predictable.
- Configuration, monitoring, maintenance, and support across your full environment
- Microsoft 365 and Entra services, Windows Server, Linux, and cloud-hybrid infrastructure
- Proactive management with clear accountability, so issues surface early and changes are made deliberately
Hosting Services
Reliable business hosting built around performance, security, availability, and ongoing optimization.
- Configured, monitored, and maintained for consistent performance and reliability
- Website, email, VPS, dedicated server, Linux, and Windows hosting environments
- Greater operational control and long-term stability than typical shared hosting plans
IT Consulting
Practical IT consulting for complex changes, infrastructure planning, and technical decision-making.
- Project guidance for migrations, upgrades, redesigns, and system changes
- Support for Microsoft 365, server infrastructure, hosting, and hybrid cloud environments
- Clear recommendations that balance reliability, security, cost, and long-term maintainability
Industries We Support
DigiTimber supports organizations across a range of industries, adapting our managed IT and consulting services to each business’s technology, security, compliance, and continuity requirements.
Not all businesses fit neatly into a single industry category or framework. We review how your organization operates and recommend services suited to your environment, priorities, and growth.
Financial and Accounting
- Identity protection
- Secure client information
- Documented controls
- Secure remote access
- Business continuity
Retail and Hospitality
- Reliable networks
- Payment-related security
- Employee access management
- Business communications
- Operational continuity
Medical and Healthcare
- Secure systems
- Reliable access
- Data protection
- Managed backups
- Technical safeguards for sensitive information
Legal and Professional
- Protection of confidential client information
- Secure communications
- Dependable remote access
- Reliable document availability
Construction and Field Work
- Support for office and field teams
- Mobile user management
- Project collaboration
- Remote location connectivity
- Support for changing workforces
General Small Business
- Practical IT management
- Dependable day-to-day technology
- Ongoing support and maintenance
- Experienced technical support
- An alternative to maintaining a full internal IT department
Not Sure What You've Got? That's a Great Place to Start!
Most people call us because something broke. Sometimes, nothing is clearly broken, but the environment still does not feel right. Systems are unreliable, access is scattered, backups are unclear, or support has become harder than it should be.
The best first step is to review what you actually have: servers, accounts, hosting, backups, monitoring, documentation, and support history. We will identify what needs attention now, what can wait, and what is already working well enough to leave alone.
Some of our services to support our customers include:
- Identify gaps in configuration, security, documentation, and support coverage
- Stabilize unreliable systems before they become outages
- Bring accounts, access, hosting, backups, and monitoring under a clear structure
- Provide a practical plan with prioritized next steps
The first conversation is free. You will get a direct answer, even if that answer is, “Everything looks fine. Do not spend the money.”