Managed Backup and Recovery Services
Backups only matter if they can be restored reliably when needed. Our managed backup and recovery services focus on recoverability, verification, and operational ownership, not just storing copies of data and hoping for the best.
What Our Managed Backup Services Include
Centralized backup management: Backup policies, protected systems, job history, and storage usage managed through the DigiTimber Cloud Backup platform.
Workload-specific protection: Coverage designed for physical servers, virtual machines, file systems, databases, applications, and supported user data.
Scheduling and retention: Backup frequency and retention periods aligned with data change rates, recovery priorities, and storage requirements.
Monitoring and remediation: Backup jobs reviewed for success, failure, and unexpected changes, with failed jobs investigated and corrected.
Capacity management: Storage growth tracked so coverage and retention can be adjusted before capacity becomes a recovery risk.
Restore support and documentation: Assistance with file, application, or system recovery, supported by clear records of scope, schedules, retention, and recovery procedures.
What This Looks Like in Practice
Initial Review and Setup
We inventory the systems and data that matter, confirm what is already protected, and identify any gaps. Backup methods, schedules, retention, storage, and recovery expectations are documented before the service is placed into production.
Day-to-Day Management
Backup jobs are checked for success, failure, and unusual changes. Failed or incomplete jobs are investigated, storage growth is reviewed, and coverage is adjusted when servers, applications, or user-data locations cha
When You Need a Restore
You contact us with what is missing and when it was last known to be correct. We identify the appropriate recovery point, perform the restore, and confirm that the recovered file, application, or system is usable.
Want to know if your current backups would actually work in a recovery scenario?
We can review what is protected, where backup copies are stored, how long they are retained, and what the recovery process would look like. You will know what is covered, where the gaps are, and what should be corrected before an incident occurs.
Server and Infrastructure Backups
Physical servers, virtual machines, and bare-metal systems are protected according to how quickly each workload must be restored. File servers may use frequent incremental backups, while VM or system-level backups support recovery after hardware failure, corruption, or a failed upgrade.
Workstation, Laptop, and User Data Protection
For Microsoft 365 environments, supported user folders can be redirected to OneDrive so files remain available when a device is lost, damaged, or replaced. We define what is included, verify the configured scope, and identify data that remains outside it.
Database and Application Backups
Databases and line-of-business applications require application-aware planning rather than a simple file copy. Backup methods and schedules are selected around transaction activity, application consistency, and recovery requirements, including Microsoft SQL Server and other supported database-driven systems.
Independent Backup Storage
Backup copies are maintained separately from the protected systems, reducing reliance on hardware or data affected by a failure or ransomware incident. Retention policies balance recovery needs, compliance requirements, and storage cost, while capacity is reviewed as protected data grows.
Managed Backups vs. Backup Software Alone
A completed backup job is not the same as a proven recovery process. Software can create backup copies, but it does not decide what should be protected, investigate failures, adjust retention as data grows, or own the restore.
Managed backups add that operational responsibility, so coverage, job status, storage usage, and recovery procedures are reviewed before an incident forces the question.
Build a Backup and Recovery Plan for Your Business
Tell us what systems and data need protection, how frequently that data changes, and how quickly operations need to be restored. We will recommend the appropriate coverage, schedules, retention, storage, and recovery support, then provide a clear proposal.