Customers of Design Spike, welcome to DigiTimber!
As you may be aware, Design Spike has been in business for almost 16 years. As of the end of October 2018, however, the company will be winding down. Design Spike has collaborated with us here at DigiTimber, a regional hosting provider located in Spokane, to ensure continuity for all of your hosting operations.
We here at DigiTimber plan on keeping all of the services and costs just as they are for existing Design Spike customers. Your bill will not increase and your service level will not decrease. Your websites, email, SSL, domain names, and other hosting services will continue operating without interruption or change.
We would like to extend a warm welcome to all of you who are here. Please know we are honored to continue serving you as your hosting provider. We strive to ensure the same level of enthusiasm and motivation that Design Spike has previously provided to you.
Should you have any questions, comments, or concerns about your services with us, please contact us via email at firstname.lastname@example.org or call us at 509-818-0818.
As soon as you make a successful payment via PayPal, your web hosting and domain names will be activated immediately. No more waiting to start development on your new website.
All our hosting accounts allow you to install popular software such as Wordpress, Drupal, Joomla and Magento in one easy step. Upgrading your software is just as easy! Click here to see a full list of supported applications.
All hosting accounts come with the latest version of cPanel, the world’s most familiar web management interface. It allows you to manage website files, databases, email accounts, SSL security certifications, SCP file transfers and more.
Our hosting servers run the latest stable and secure versions of PHP & MySQL to ensure security as well as compatibility with all new web applications. Additionally, we support multiple versions of PHP to ensure your application runs on the version it needs.
Unlike those 'Unlimited Storage' providers, we provide sane and actual expectations on storage. You pay for what you have access to, no more, no less and you can use it 100% without worrying about being charged, or violating the ToS.
We allow our customers to assign as many domains, parked domains, add-on domains, and subdomains as they wish to their account. It's your space, you can use it any way you want to!
We offer three separate webmail interfaces to work with your specific style. We support Horde, a full-featured web-based email client; Roundcube, a lightweight, clean interface, and Squirrel mail, a predominantly text based, simplistic interface for low bandwidth connections.
Each and every email that crosses our server is quickly and diligently scanned for content and out of place markers. We pride ourselves in providing a 99% effective SPAM tagging and removal system.
In addition to SPAM scanning for email, we also scan for any malicious software or exploits. We also keep our servers clean with the same scanning technology by inspecting all user uploaded files to ensure security on our servers.
IMAP and POP3 access is accessible for all email accounts created. We provide secure email services by utilizing POP3S and IMAPS support on our servers using 256-bit encryption via SSL/TLS. Simply configure your client to use security and we'll handle the rest.
Technical support is available 24/7 via email, phone, and/or our ticketing system. Additionally, we have a comprehensive knowledge base of articles to help you along your way if you have questions.
Extensive site statistics are available on a per domain, subdomain, or site basis for our customers. We support some of the industry's most common stats collection utilities including Awstats, Analog Stats, Webalizer, and Logaholic. Additionally, you can configure them to your own specific metrics.
Our hosting account support SSH Shell access for a nominal fee. This allows you to access a command line on our servers and utilize local utilities to modify, backup, or otherwise manipulate your site's files and email.
Many billing systems require access to daily cron jobs to update information, send out invoices, or to provide statistics. We allow our customers to create custom cron jobs for any of their web applications directly through your control panel.
Your SEO and marketing tools help you optimize your website to show up in Google and other major search engines and can help drive traffic to your site. The tools and services are provided by Attracta, the world's largest SEO service.
We guarantee a stunning 99.9999% uptime for all of our hosted sites. We can do this through redundant systems, as well as multiple cloud locations across a vast geographically unique landscape.
Do you want to get something for helping your friends and family find a better hosting solution by bringing them to DigiTimber? Do you want them to get something out of it as well? We offer discounts for referrals as well as new signup discounts for customers referred through existing customers!
For each year of service you sign up for hosting, we'll give you a free domain along with it. Simple as that!